Gatekept is a place where creators sell the things they make — templates, presets, guides, digital art, and more. If you make something cool, you can sell it here. If you want cool stuff, you can find it here.
How do I create an account?
Tap "Sign Up" on the homepage. You can sign up with your email or use Google. Pick a username, and you're in. Takes about 30 seconds.
How do I upload a product?
Go to your dashboard and hit "New Product." Add a title, description, cover image, set your price, and upload the file. Once you publish it, it shows up on your page and people can buy it right away.
Selling
How do I get paid?
You get paid through Stripe. When someone buys your product, the money goes straight to your Stripe account. No waiting around for us to send it.
What's the fee?
Creators keep 100% of what they charge. We don't take a cut from you. Buyers pay a small 10% service fee on top of the listed price. That's how we keep the lights on.
How do I connect Stripe?
Head to Settings and look for the Payments section. Tap "Connect Stripe" and follow the steps. Stripe will ask for some info to verify your identity. Once it's connected, you're ready to sell.
Can I set my own prices?
Yes. You pick the price for every product you sell. You can also offer products for free if you want. It's your call.
Buying
How do I buy a product?
Find something you like, tap the price button, and check out. You'll need an account to buy. After you pay, the product shows up in your Library right away.
What payment methods do you accept?
We accept credit cards, debit cards, Apple Pay, and Google Pay. All payments are handled securely through Stripe.
Can I get a refund?
Since these are digital products, refunds are handled case by case. If something is broken or not what was described, reach out to us and we'll sort it out. We're fair about it.
How do I download what I bought?
Go to your Library. Everything you've bought lives there. Tap the product and hit "Download." You can download it as many times as you need.
Account
How do I change my username?
Go to Settings, then the Profile section. You can change your username there. Keep in mind your old username becomes available for others after you change it.
How do I delete my account?
Go to Settings and scroll to the bottom. You'll see a "Delete Account" option. This removes your page, your products, and everything tied to your account. It can't be undone, so be sure.
How do I reset my password?
On the sign-in page, tap "Forgot password." Enter your email and we'll send you a link to set a new one. Check your spam folder if you don't see it.
Tips
What are tips?
Tips let people send money to a creator just because they want to. No product needed. It's a way to say "I like what you do" with your wallet.
How do tips work?
Go to any creator's page and tap the tip button. Pick an amount (or type in your own) and send it. The money goes right to the creator through Stripe, just like a purchase.
Do tips have fees?
Nope. Tips are fee-free on Gatekept. The creator gets the full amount. The only thing taken out is the standard Stripe processing fee, which we don't control.